Shipping Policy

At Connectialove, we are committed to providing a fast and reliable delivery experience. Detailed information regarding our shipping policies can be found below.

1. Shipping Options

  • Standard shipping  : Delivery within 5 to 10 business days
  • International shipping  : Delivery between 10 and 16 business days

2. Shipping costs

Shipping costs are calculated based on the chosen option, the weight of the products, and the delivery address. You can see the exact shipping costs before finalizing your order during the checkout process.

  • Standard shipping Starting from €2.
  • Free shipping Free for all orders over €30.

3. Processing times

Orders are typically processed within 2 business days of receiving your payment. Please note that during peak periods or holidays, order processing may take slightly longer.

4. Shipping Zones

We currently ship to the following areas:

  • Metropolitan France
  • International Please note that shipping costs for international orders may vary depending on location.

5. Order tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the delivery progress on the carrier's website.

6. Delivery Delays and Problems

While we do our best to meet delivery deadlines, delays may occur due to factors beyond our control (weather conditions, holidays, etc.). If you experience a significant delay or any issues with your order delivery, please contact our customer service team at connectialovetotwoo@gmail.com for assistance.

7. International Delivery

For international deliveries, customs duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer and are levied by the local customs authorities.

8. Changes in shipping policy

We reserve the right to modify our shipping policy at any time. All changes will be posted on this page and will take effect immediately upon posting.

9. Contact us

If you have any questions regarding our shipping policy, please feel free to contact us